CANCELLATION

 

CANCELLATION POLICIES

INDIVIDUAL RESERVATION :

  • Cancellation made two (2) days before the scheduled arrival date is free of charge.
  • Hotel cancellation made on the day of the arrival / NO SHOW will be subject to 100%  1 night accomodation fee.
  • Cancellation 1 day before the scheduled arrival date is subject to 50% of 1 night accomodation fee.

*Accommodation charges shall be paid with Japanese currency or by Credit Cards upon arrival.

 

DEPOSIT:

A deposit of 10,000 Yen will be required for accommodations exceeding 30 nights.

GROUP RESERVATION AND CANCELLATION POLICIES :

RESERVATION:

  • A booking of eight (8) or more rooms is understood to mean a group booking. It is therefore requested that a reservation must be booked directly from the Juyoh Hotel through Email.

 

  • Advance reservation must be made two (2) or three (3) months before the arrival date to assure room availability.
  • Group reservation may be declined and or not guaranteed during high season due to high volume of occupancy.
  • To confirm the reservation we ask for partial deposit/full deposit through a bank transfer or a PayPal credit payment and must be paid on the deadline set by the Juyoh Hotel.

CANCELLATION POLICY :

  • Cancellation received 2-month prior to arrival date is free of charge and payment (partial or full) is refundable.
  • Cancellation made 1-month prior to arrival date will be subject to forfeiture of your partial payment.
  • Cancellation of and or amendments to your reservation must be made two (2) weeks prior to your arrival date.
  • Please note that modifications are subject to the room availability of the hotel.

NON REFUNDABLE : 

  • Cancellation /No Show made 2-Week prior to group reserved arrival date will be subject to forfeiture of your full payment.

Cancellation or modification between 14 days or less prior to arrival date will be denied.

Reservation may be cancelled without charge up to 14 days prior to arrival.

PAYMENT METHOD:

BANK TRANSFER: A total amount of Charges shall be paid through a Bank Transfer. The remitter shoulders the bank service charge.

Paypal Credit Payment: An invoice will be sent to you including the commission fee.